Privacy Policy

Clear Lakes Media
Website: https://www.clearlakesmedia.com/
Effective Date: October 16, 2026

1. Introduction

Clear Lakes Media (“we,” “us,” or “our”) is committed to respecting your privacy and protecting the personal information you provide when visiting our website, contacting us, requesting information, or using our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.

It also explains our practices regarding telephone communications, email communications, and SMS text messaging.

2. Information We Collect

We may collect personal and business information that you voluntarily provide when interacting with Clear Lakes Media, including:

  • Full name
  • Business or company name
  • Email address
  • Telephone or mobile phone number
  • Business address or service location

Information submitted through contact forms

  •  Appointment and scheduling details
  •  Information about requested services
  •  Communications and correspondence with our business

We may also collect technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and website activity through cookies, analytics software, or similar technologies where implemented.

3. How We Use Your Information

Clear Lakes Media may use the information we collect to:

  • Respond to questions, inquiries, and service requests.
  • Provide information about our business and services.
  • Schedule and confirm appointments.
  • Communicate with prospective and existing customers.
  • Provide business-to-business marketing and appointment-setting services.
  • Deliver services requested by customers.
  • Send service-related communications and updates.
  • Maintain business and customer records.
  • Improve our website and business operations.
  • Comply with applicable legal requirements.

We do not use personal information for purposes that are incompatible with the reasons it was collected without an appropriate legal basis or consent where required.

4. SMS Text Messaging and Consent

Clear Lakes Media may send SMS text messages to individuals who have voluntarily provided their mobile phone numbers and expressly opted in to receive SMS communications from our business.

These messages may include:

  • Responses to service inquiries
  • Appointment confirmations
  • Appointment reminders
  • Scheduling and rescheduling notifications
  • Customer service communications
  • Service-related follow-ups

By opting in, you authorize Clear Lakes Media to send text messages to the mobile number you provided for the purposes described above.

SMS consent is voluntary and is not a condition of purchasing any goods or services.

Message frequency varies depending on your inquiries, appointments, and interactions with our business.

Message and data rates may apply according to your wireless carrier and service plan.

You may opt out of receiving SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us through our website at https://www.clearlakesmedia.com/.

After opting out, you may receive one final confirmation message. We will not send further messages under that SMS program unless you provide new consent or as otherwise permitted by law.

Clear Lakes Media does not send unsolicited promotional SMS messages as part of this messaging program.

5. Mobile Information Sharing and SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Clear Lakes Media does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing purposes.

We may share information with trusted service providers, such as telecommunications and messaging platforms, solely as necessary to deliver messages, operate our communication systems, and provide requested services.

These providers are not authorized to use SMS consent information for their own independent marketing activities.

6. How We Collect SMS Consent

Where SMS registration is offered through our website, Clear Lakes Media collects consent through a clearly identified, optional checkbox on our contact or inquiry forms.

The checkbox is not selected by default.

Individuals must actively select the checkbox to indicate their agreement to receive SMS communications.

Submitting a contact form or providing a telephone number without selecting the SMS consent checkbox does not constitute consent to receive SMS text messages.

We may maintain records of SMS consent, including the date, time, and method of consent, as reasonably necessary for compliance purposes.

We do not treat purchased contact lists or third-party prospect lists as proof of consent to receive SMS messages.

7. Email and Telephone Communications

Clear Lakes Media may communicate with individuals and businesses by telephone or email to respond to inquiries, discuss services, schedule appointments, and conduct legitimate business activities in accordance with applicable laws.

Providing a phone number or email address does not automatically constitute consent to receive automated promotional text messages.

Where required, marketing communications will include appropriate consent and opt-out mechanisms.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, analyze website traffic, and improve the visitor experience.

These technologies may collect information such as:

  • IP address
  • Browser type
  • Device information
  • Website pages visited
  • General website interaction data

You may control or disable cookies through your browser settings.

Where required by applicable law, we will request consent before using nonessential tracking technologies.

9. Information Sharing and Third-Party Services

Clear Lakes Media may use third-party service providers to support website hosting, customer communications, appointment scheduling, analytics, payment processing, customer management, and other business functions.

We may share limited information with these providers when reasonably necessary to perform services on our behalf.

We do not sell personal information to third parties.

We may also disclose information when required by applicable law, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, property, systems, or users.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Although we take reasonable precautions, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, meet legal obligations, resolve disputes, and enforce applicable agreements.

SMS consent and opt-out records may be retained as reasonably necessary to demonstrate compliance with applicable communications requirements.

12. Your Privacy Rights and Choices

You may contact Clear Lakes Media to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and retention obligations.

You may also request that we discontinue nonessential communications.

To opt out of SMS messages, reply STOP to any message.

For assistance with SMS messages, reply HELP.

Depending on your state or country of residence, you may have additional rights under applicable privacy laws.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

Clear Lakes Media is not responsible for the content, security, or privacy practices of websites operated by other organizations.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

14. Children’s Privacy

Clear Lakes Media provides business-oriented services and does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically.

16. Contact Information

If you have questions about this Privacy Policy, how we handle personal information, or our SMS messaging practices, please contact us:

Clear Lakes Media
Website: https://www.clearlakesmedia.com/
Contact: Through the contact form available on our website.

17. SMS Privacy Statement

Clear Lakes Media respects the privacy of individuals who communicate with our business by text message.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing purposes.

SMS subscribers may opt out at any time by replying STOP or request assistance by replying HELP.

For additional information about our SMS program, please review our Terms and Conditions at:

https://www.clearlakesmedia.com/terms-and-conditions/